Privacy Policy

GDPR-Compliant

Last updated: 10 August 2026

1. Purpose of This Policy

This Privacy Policy explains how ULHUB collects, uses, stores, and protects your personal data in compliance with the UK GDPR and Data Protection Act 2018.

2. Data We Collect

a. Information You Provide

  • Name, email, phone number
  • Account details
  • Payment information (processed securely by third-party providers)
  • Messages, posts, and uploaded content
  • Course progress and assessment submissions

b. Information Collected Automatically

  • Device and browser information
  • IP address
  • Cookies and analytics data
  • Usage patterns (pages visited, time spent, interactions)

c. Information from Teachers & Creators

  • Professional profile
  • Teaching materials
  • Communication logs with learners

3. How We Use Your Data

ULHUB uses your data to:

  • Provide access to courses and learning tools
  • Manage accounts and subscriptions
  • Improve platform performance and user experience
  • Communicate updates, notifications, and support messages
  • Ensure safety, academic integrity, and compliance
  • Prevent fraud and misuse

We do not sell your data.

4. Legal Basis for Processing (GDPR Article 6)

We process data under:

  • Contractual necessity (providing learning services)
  • Legitimate interests (platform improvement, security)
  • Consent (marketing communications, cookies)
  • Legal obligations (safeguarding, fraud prevention)

5. Cookies & Tracking

ULHUB uses cookies for:

  • Authentication
  • Analytics
  • Personalised learning recommendations

Users may manage cookie preferences through browser settings.

6. Data Sharing

We may share data with:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Safeguarding authorities (only when legally required)

All partners comply with GDPR and data protection standards.

7. Data Storage & Security

We use:

  • Encrypted servers
  • Secure authentication
  • Regular security audits
  • Access controls for staff and teachers

Data is stored within the UK or GDPR-compliant regions.

8. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Request data portability
  • Object to certain processing
  • Lodge complaints with the ICO (Information Commissioner’s Office)

Requests can be made via [email protected].

9. Data Retention

We retain data only as long as necessary for:

  • Learning activities
  • Legal obligations
  • Account management

Inactive accounts may be anonymised or deleted after 24 months.

10. Children’s Privacy

For users under 18:

  • Parental consent is required
  • Additional safeguarding measures apply
  • Data is handled with heightened protection

11. Changes to This Policy

ULHUB may update this Privacy Policy. Continued use of the Platform indicates acceptance of the updated policy.

12. Contact

Email: [email protected]

Address: 2nd Floor, Benji Plaza, 1B Umusadege Road, Kwale, Delta State, Nigeria